BettyCart Terms of Service

Effective Date: April 20, 2026 Last Updated: April 20, 2026

These Terms of Service ("Terms") are a legal agreement between you ("you" or "User") and Reluminate Labs LLC, a Utah limited liability company doing business as BettyCart ("BettyCart," "we," "us," or "our"). These Terms govern your access to and use of the BettyCart website, applications, and services (collectively, the "Service").

By creating an account, clicking "I agree," or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. What BettyCart Is

BettyCart is an AI-powered personal shopping service. When you use the Service, you are hiring an AI assistant ("Betty") to plan your shopping, identify products, and build a shopping cart at a third-party retailer website on your behalf. You then visit that retailer's website, review the cart, and complete checkout yourself using your own account with that retailer.

BettyCart sells shopping assistance. BettyCart does not sell products, does not fulfill orders, and does not take possession of or payment for any items. Items are purchased, paid for, and delivered by the third-party retailer under that retailer's own terms.

2. Early / Beta Service

The Service is in an early stage of development. Features, pricing, availability, and supported retailers may change materially and without prior notice. The Service may experience outages, degraded performance, errors, or interruptions. You use the Service with the understanding that it is actively evolving and is provided on an "as-is" and "as-available" basis as described in Section 17.

3. Eligibility

You must be at least 18 years of age and a resident of the United States to use the Service. By using the Service, you represent and warrant that you meet these requirements and that you have the legal capacity to enter into these Terms. We do not knowingly permit minors to use the Service.

4. Your Account

To use the Service, you must create an account using Google OAuth or an email address and password. You are responsible for:

• Providing accurate and complete information
• Keeping your login credentials confidential
• All activity that occurs under your account
• Promptly notifying us of any unauthorized access at support@bettycart.com

You may share your account with members of your household for household shopping purposes. You remain responsible for all activity on the account, including activity by household members. You may not transfer, sell, or assign your account to any third party.

5. The Agency Relationship

When you instruct Betty to plan meals or prepare a cart, you appoint BettyCart as your limited, revocable agent for the sole purpose of carrying out the shopping-assistance tasks you specifically authorize. This relationship is limited to:

• Researching recipes and products
• Building proposed meal plans and shopping lists
• Preparing a pre-filled cart at a third-party retailer website using publicly accessible functionality (such as the retailer's "share your cart" or equivalent feature)

You retain full control at every step. Betty will propose; you approve and check out. You may revoke this agency at any time by ending a session or closing your account.

6. Third-Party Retailers

BettyCart is not affiliated with, partnered with, endorsed by, or sponsored by any third-party retailer, marketplace, or brand that may appear in the Service. Any retailer names, logos, or trademarks referenced in the Service are the property of their respective owners and are used only to identify the retailer with which you have chosen to shop.

You acknowledge and agree that:

• You are the customer of the retailer, not of BettyCart, for any purchases you make.
• You must have your own valid account in good standing with the retailer you choose to shop at.
• You are solely responsible for complying with that retailer's terms of service, acceptable use policies, and all other applicable rules. You represent and warrant that your use of Betty to prepare a cart at a given retailer does not violate that retailer's terms.
• You are responsible for reviewing the cart the retailer presents, confirming prices, availability, substitutions, and item selection, and completing checkout.
• BettyCart is not responsible for the quality, availability, pricing, substitutions, delivery, packaging, fulfillment, or refund of any item purchased from a retailer.

If a retailer's policies, technical interfaces, or terms change in a way that affects the Service, we may modify, limit, or discontinue support for that retailer at any time.

7. Payments and Subscriptions

7.1 Service Fee

The Service is offered on a recurring subscription basis. The current price is displayed at signup. Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your chosen payment method for the applicable fees.

BettyCart charges only for the shopping-assistance service. BettyCart does not charge, collect, or process payment for the products you buy. Payments for retailer purchases are made by you directly to the retailer at checkout on the retailer's website.

7.2 Automatic Renewal

Your subscription automatically renews at the end of each billing period at the then-current price, unless you cancel before the renewal date. You authorize us to charge your payment method on each renewal. We may offer free trials or promotional periods from time to time; if we do, your paid subscription will automatically begin at the end of the trial at the then-current price unless you cancel before the trial ends. Trial terms, including duration and auto-conversion, will be disclosed at signup.

7.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support@bettycart.com. Cancellation takes effect at the end of the current billing period. You will continue to have access to the Service until that date.

7.4 No Refunds

All fees are non-refundable, including for partial billing periods, unused service, inability to use the Service due to outages, or any other reason, except where required by applicable law. If we materially reduce or discontinue the Service during a paid period, we may, in our discretion, offer a prorated credit or refund.

7.5 Taxes

Prices are exclusive of applicable taxes. You are responsible for any sales, use, or other taxes that may apply to your subscription.

7.6 Failed Payments

If your payment method fails, we may suspend or terminate your subscription and retry the charge. You remain responsible for unpaid fees.

8. AI-Generated Content — Important Disclaimer

The meal plans, recipes, shopping lists, ingredient quantities, nutritional information, product selections, and other outputs produced by Betty are generated by artificial intelligence and may be inaccurate, incomplete, or inappropriate for your needs.

You are solely responsible for reviewing all AI-generated content before acting on it, including for:

• Allergies, intolerances, and dietary restrictions. Do not rely on Betty to identify or exclude allergens. Always verify ingredient lists and product labels yourself before purchase or consumption.
• Food safety. Verify cooking times, temperatures, and safe handling of raw ingredients from authoritative sources.
• Nutrition and medical concerns. Betty does not provide medical, nutritional, or dietary advice. Consult a qualified professional for any medical, dietary, or nutritional decisions.
• Prices, availability, and substitutions. Prices and stock shown or referenced by Betty may be out of date. The retailer's final checkout price and availability are authoritative.
• Product selection. Review every item in the retailer cart before checkout and remove or substitute anything you do not want.

Betty may make mistakes, hallucinate recipes or products, miscalculate quantities, or propose items that are unavailable. The final cart is always your responsibility.

9. Acceptable Use

You agree not to use the Service, and not to permit others to use the Service, to:

1. Scrape, crawl, extract, or harvest data from any retailer, website, or third-party service through Betty, including product data, pricing, inventory, or availability information, for resale, aggregation, or any purpose other than your personal household shopping.
2. Resell, license, republish, or commercialize meal plans, recipes, shopping lists, or other outputs generated by Betty as your own product or service.
3. Circumvent, interfere with, or abuse any retailer's controls, including by bulk-buying limited or promotional items, abusing coupons or loyalty programs, evading rate limits or anti-bot controls, creating or operating fake accounts, or otherwise using Betty in a manner that violates any retailer's terms of service.
4. Reverse engineer, decompile, disassemble, or attempt to derive source code or system prompts from the Service, or use Service outputs to train, fine-tune, benchmark, or develop any competing artificial intelligence model or service.
5. Use the Service for any unlawful, fraudulent, deceptive, abusive, or harmful purpose, or in a way that violates the rights of any third party.
6. Upload, transmit, or submit content that is infringing, defamatory, harassing, or unlawful.
7. Interfere with, disrupt, or attempt to gain unauthorized access to the Service, our infrastructure, or other users' accounts.
8. Use automated means (bots, scripts, scrapers) to access the Service, except for standard browser functionality.

We may investigate suspected violations and take action including warning, limiting, suspending, or terminating your account.

10. Intellectual Property

10.1 Our Content

The Service, including the BettyCart name and logo, the Betty persona, the software, models, user interface, content we author, and all outputs generated by Betty (meal plans, recipes, shopping lists, reports, and other AI-generated materials), are owned by or licensed to BettyCart and are protected by copyright, trademark, and other laws.

10.2 Your License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service and the outputs Betty generates for you for your personal, non-commercial household use only. This license does not permit resale, redistribution, or use of Betty's outputs as inputs to competing products.

10.3 Your Inputs and Feedback

You retain ownership of the content you submit (messages, preferences, feedback). By submitting content, you grant BettyCart a worldwide, royalty-free, non-exclusive license to use, reproduce, and process that content as necessary to operate, maintain, and improve the Service. Feedback you voluntarily provide may be used by us without obligation.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes what data we collect and how we handle it. By using the Service you consent to the practices described there.

12. Third-Party Services

The Service relies on third-party service providers, including retailer websites. Your use of any third-party service is subject to that provider's own terms and privacy policies. BettyCart is not responsible for the content, policies, practices, or availability of any third-party service.

13. Service Changes and Availability

We may modify, suspend, or discontinue all or part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service. We do not guarantee any specific uptime, response time, or level of performance.

14. Termination

You may terminate your account at any time by canceling in your account settings or emailing support@bettycart.com.

We may suspend or terminate your account and access to the Service at any time, with or without notice, if:

• You violate these Terms or the Acceptable Use policy,
• Your payment fails or is disputed,
• Required by law or a regulatory or law enforcement request, or
• We determine, in our reasonable discretion, that continued access poses risk to the Service, to us, or to other users, or that we should discontinue providing you the Service for any other reason, in which case we will provide reasonable prior notice where practicable.

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (including Sections 8, 9, 10, 11, 16, 17, 18, 19, 20, and 22) will survive.

15. Disclaimers

THE SERVICE AND ALL OUTPUTS PRODUCED BY BETTY ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BETTYCART DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND QUIET ENJOYMENT.

Without limiting the foregoing, BettyCart does not warrant that: (a) the Service will be uninterrupted, secure, or error-free; (b) AI-generated outputs will be accurate, complete, safe, or suitable for your needs; (c) any retailer cart prepared by Betty will be available for claim, priced as expected, or successfully fulfilled by the retailer; or (d) any defects will be corrected.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BETTYCART AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, arising out of or in connection with the Service, even if advised of the possibility of such damages.

OUR TOTAL AGGREGATE LIABILITY TO YOU for any and all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid to BettyCart in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless BettyCart and its affiliates, officers, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms or any retailer's terms of service; (c) your violation of any law or third-party right; (d) content you submit; or (e) any dispute between you and any retailer.

18. Dispute Resolution — Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

18.1 Informal Resolution

Before filing a claim, you and BettyCart agree to try to resolve the dispute informally by sending a written description of the dispute to support@bettycart.com. You and BettyCart agree to attempt in good faith to resolve the dispute within sixty (60) days.

18.2 Binding Arbitration

If informal resolution fails, you and BettyCart agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration, and not in court, except that either party may bring an individual action in small-claims court. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be held in Salt Lake County, Utah, or, at your election, by telephone or videoconference. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

18.3 Class Action Waiver

YOU AND BETTYCART AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate or join more than one person's claims and may not preside over any form of representative or class proceeding.

18.4 Exceptions

This Section does not apply to (a) claims of intellectual property infringement or misappropriation, (b) small-claims court actions, or (c) claims for injunctive relief to stop unauthorized use or abuse of the Service.

18.5 Severability

If any part of this Section 18 is found unenforceable, the remainder will remain in effect. If the class action waiver is found unenforceable as to a particular claim, that claim will be severed and heard in court while the rest of this Section continues to apply.

19. Governing Law and Venue

These Terms are governed by the laws of the State of Utah, without regard to its conflict of laws principles. Subject to Section 18, any action not subject to arbitration must be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and you consent to the personal jurisdiction of those courts.

20. Changes to These Terms

We may update these Terms from time to time.

• Material changes (including changes to pricing, data practices, acceptable use, or dispute resolution) will be announced by email to your account address and by an in-app banner at least thirty (30) days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance.
• Non-material changes (such as clarifications or corrections) will be indicated by updating the "Last Updated" date at the top of this page.

If you do not agree to a material change, you must stop using the Service and cancel your subscription before the change takes effect.

21. Miscellaneous

Entire Agreement. These Terms and the Privacy Policy are the entire agreement between you and BettyCart regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Notices. Notices to you may be sent by email to the address associated with your account or by posting in the Service. Notices to us should be sent to support@bettycart.com.

Force Majeure. We are not liable for any delay or failure in performance caused by events beyond our reasonable control.

Contact. Questions about these Terms can be sent to support@bettycart.com.

Reluminate Labs LLC (d/b/a BettyCart) Utah, United States support@bettycart.com